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Plain language explainers to help you keep up with the evolving digital landscape.

Cart Abandonment Rate

What is cart abandonment rate?

Cart abandonment rate measures the percentage of users who add items to their shopping cart but leave without completing a purchase.

How does cart abandonment rate work?

It is tracked through ecommerce analytics platforms that monitor cart activity and checkout behavior.

Types of cart abandonment rate:

  • Email-triggered abandonment
  • On-site retargeting
  • Exit intent pop-ups

How to measure cart abandonment rate:

Cart Abandonment Rate = (Carts Created – Completed Purchases) / Carts Created x 100

Why are cart abandonment rate important to marketers?

Reducing cart abandonment can significantly increase conversions and revenue with minimal additional traffic.

Who needs to know about cart abandonment rate:

  • CRO specialists
  • Digital marketers
  • Ecommerce managers

Use cart abandonment rate in a sentence:

Implementing a cart abandonment email sequence helped recover 15% of lost sales.

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