Growth Marketing with converting customers | Guide to eCommerce


Converting Customers

Maximizing customer acquisition and lifetime value is a top priority for marketers in the ever-evolving world of eCommerce. With the digital landscape constantly changing, growth marketing has become an essential strategy for brands looking to thrive in the highly competitive online marketplace. At the core of growth marketing lies the art of converting customers – turning website visitors into loyal customers who continually engage with your brand. In this comprehensive guide, we will explore the crucial role of growth marketing in customer conversion, and how post-transaction advertising solutions, such as those offered by Fluent, can significantly impact acquisition strategies and overall business success.

The Art of Converting Customers in Growth Marketing

In the vast sea of eCommerce, where competition is fierce and consumer attention spans are dwindling, acquiring new customers while retaining and growing existing ones is vital for business success. This is where growth marketing comes into play – a strategic approach that focuses on expanding a company’s customer base while also nurturing relationships with existing customers. Growth marketing involves a continuous cycle of testing, analyzing, and optimizing various tactics to achieve the ultimate goal of sustainable growth.

The process of customer conversion sits at the heart of growth marketing. It entails transforming prospects into paying customers through a series of touchpoints, personalized experiences, and targeted messaging. The key to successful customer conversion lies in recognizing customer behavior, delivering a seamless user experience, and offering compelling value propositions that resonate with the target audience.

The Customer Journey

The customer journey in the eCommerce realm is a multifaceted and dynamic process. It typically involves multiple stages, from initial brand awareness to the final purchase and beyond. Understanding the customer journey is critical for devising effective growth marketing strategies that drive customer acquisition and lifetime value. Marketers must identify key touchpoints, pain points, and opportunities for engagement throughout the entire journey to create a cohesive and impactful customer experience.

One significant opportunity for customer conversion lies in the post-transaction phase. It is at this pivotal moment of purchase that brands can leverage post-transaction advertising solutions, like Fluent’s offerings, to deliver personalized offers and messages to customers, enhancing their overall experience and increasing the likelihood of repeat purchases. By tapping into this crucial phase of the customer journey, brands can effectively drive customer acquisition and significantly impact their bottom line.

The Power of Post-Transaction Advertising in Customer Conversion

Fluent’s post-transaction advertising solutions empower brands and advertisers to expand their acquisition strategies at a critical moment – the moment of purchase. By leveraging personalized offers and messages delivered directly to customers after they have completed a transaction, brands can capitalize on the heightened engagement and capitalize on the momentum of the purchase. This personalized approach not only enhances the overall customer experience but also establishes a pathway to drive customer loyalty and repeat purchases.

Moreover, Fluent’s post-transaction advertising solutions are not limited to brands and advertisers. Publishers can also harness the power of post-transaction advertising to tap into new revenue streams. By providing personalized offers at the moment of purchase, publishers can create added value for their audience while simultaneously generating incremental revenue, making it a win-win for both publishers and their audience.

By integrating post-transaction advertising solutions into their growth marketing strategies, brands and publishers can create a seamless and personalized experience for customers, ultimately driving customer acquisition and increasing lifetime value. The power of post-transaction advertising lies in its ability to capture the customer’s attention at a critical moment and prompt them to engage further with the brand, ultimately contributing to sustainable business growth.


In the competitive landscape of eCommerce, converting customers is an integral part of growth marketing strategies. Post-transaction advertising solutions, such as those offered by Fluent, provide an effective means of expanding acquisition strategies and tapping into new revenue streams, both for brands and publishers. By recognizing the customer journey and harnessing the power of personalized offers at the moment of purchase, marketers in the eCommerce industry can drive customer acquisition and lifetime value, ultimately contributing to the long-term success of their businesses.